Our Privacy Statement

Privacy Policy


This privacy policy sets out how Glenroy Designs uses and protects any information that you give Glenroy Designs when you use this website.


Glenroy Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Glenroy Designs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated on and is effective from 24th May 2018.


What we collect

We may collect the following information:


       contact information including email address, billing and delivery addresses and telephone number

       your online browsing activities on the Glenroy Designs website

       demographic information such as postcode, preferences and interests

       other information relevant to customer surveys and/or offers


What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


       To process your order and obtain payment

       Internal record keeping

       We may use the information to improve our products and services.

       We may, with your agreement, periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided.

       From time to time we may also use your information to contact you by email or phone. 



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookies, Analytics and Marketing

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website, for example, cookies are needed to operate the shopping cart.  For more information about how to manage cookies visit Direct Gov's website.  If you would like to learn how to remove cookies set on your device, visit aboutcookies.org    By viewing www.glenroydesigns.co.uk, you are giving your consent to this website placing cookies on your computer or any other electronic device.


At Glenroy Designs we use a third party service, Google Analytics, to collect and analyse our data log cookies. These cookies give us information about visitors to our website and the pages they are using but do not identify individuals.


We use a third party provider, MailChimp, to deliver our newsletter.  For more information you can view their privacy notice https://mailchimp.com/legal/privacy/  You can unsubscribe to newsletters at any time by clicking the unsubscribe link or by emailing us at info@glenroydesigns.co.uk



Card Transactions

We use PayPal and SagePay as our online payment providers.  All transactions are carried out on their websites and all data is protected by their systems.  Our face-to-face payments are taken by iZettle which is also a compliant and secure payment system.  None of these providers share card or account details with us.  We undertake regular monitoring to comply with the PCI-DSS (Payment Card Industry Data Security Standard) to ensure a high level of data security and protection.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


You may request details of personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Glenroy Designs, 68 Lowestoft Road, Reydon, Southwold, Suffolk, IP18 6RF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



to Glenroy Designs - a U.K. online fabric shop run by Janet and Louise offering an inspiring range of contemporary and classic fabric for patchwork, quilting & sewing.

PLEASE NOTE - All fabric is now half price.  Discount will be deducted at checkout.

The website will close on 30th September 2018.

We would like to say a big thank you to all our customers who have supported us over the years.

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